Customer Service

One WhatsApp Number. Your Entire Support Team.

Stop juggling personal phones. Rasayily gives your whole team a shared inbox on one WhatsApp number — with auto-assignment, internal notes, and full conversation history.

-60%
Reduction in Response Time
Agents on One Number
24/7
AI Bot Coverage
Shared Inbox 3 new
أ
Ahmed Al-Omari 10:32
When will my order arrive?
→ Sara
م
Riyadh Store 10:28
I want to cancel order #123
→ Khaled
ف
Fatima Al-Zahraa 10:15
Any discounts today?
→ Unassigned

Everything Your Support Team Needs

Shared Team Inbox

Your whole team replies from one number — separate logins, full conversation history per customer.

Auto Assignment

Auto-assign chats by department, skill, or working hours — zero manual intervention.

AI Bot for FAQs

Build an AI bot via n8n or Knowledge Base to automatically answer 80%+ of common questions.

Internal Notes

Leave internal notes visible to your team only — coordinate responses without the customer seeing.

Chat Transfer

Transfer chats to another agent or department with one click — full context preserved.

Team Performance Reports

Monitor response time, resolution rate, and chat volume per agent — in real time.

How It Works

Set Up Your Support Team in Minutes

1
Connect WhatsApp Number

Connect your number via any of the 7 supported providers.

2
Add Your Team

Add team members, set their departments and working hours.

3
Enable Auto Assignment

Set assignment rules and start receiving conversations instantly.

Ready to Organize Your Support Team?

Start free and set up your shared inbox in under 5 minutes.